Contact us
General enquiries
Make a referral
Kara Family Violence Service is open for referrals from other organisations to assist people experiencing family violence. We offer free confidential support, advice and information. We can also work with you in a secondary consultation capacity.
For help and support
In an emergency
If you need crisis support and information
Call the Safe Steps 24-hour response line on:
1800 015 188
If you need advice or general support
If you or someone you know is experiencing family violence, our specialist practitioners can give you advice and information about how to discuss your concerns or access support.
03 9899 5666
(Monday–Friday, 9.00am–5.00pm)
support@karaFVS.org.au
Get help in your language
03 9899 5666
(Monday–Friday, 9.00am–5.00pm)
If you need support in your own language, we can connect you with a telephone interpreting service. See information in your own language here.
If you need support in your own language, we can connect you with a telephone interpreting service. See information in your own language here.
Join our family violence support group
Step Forward family violence support group is for women looking for strategies and resources to heal from their experience. The program is offered at different times throughout the year.
Give us feedback
We welcome all forms of feedback — both positive and negative — as it helps us improve our service. You may use an advocate to speak on your behalf if you prefer.
To give us feedback, contact us below or complete the feedback form.
Feedback form
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If you are not happy with the outcome of your feedback you can ask for it to be reviewed, or you can contact the Homelessness Advocacy Service (HAS) on 03 8145 6200.
Get involved
Support from individuals, organisations and the wider community means we are able to do more for women and children affected by family violence.
These contributions help us provide basic material aid, maintain our crisis accommodation, and offer community education programs to help women and children stay safe for the long-term. By getting involved, you can directly contribute to services and support that enable women and children to rebuild their lives.
How you can help
Financial support
Many of the services and supports we provide to victims of family violence are reliant on generous financial donations from our wider community.
Donate nowMaterial aid
Contact us to find out what items we currently need most.
Give your time
We are always looking for different ways to partner with organisations and businesses to better support victims of family violence. If you’d like to discuss how you could contribute, please get in touch.